Rooms
The Phoenix has 125 bright and airy rooms, with modern private bathroom with hairdryer, free wifi, set for preparation of tea and coffee, satellite TV and telephone.
1-8 Kensington Gardens Square - W2 4BH - London,
United Kingdom
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Area: Bayswater / Paddington
The hotel provides its guests amenities like reception 24h-24h, luggage room, breakfast room, lounge bar with snacks and drinks and wifi access.
The Phoenix is located in Bayswater, 5 minutes away from Hyde Park. Just 500 m from the hotel there are the Bayswater and Queensway tube station. Nearby there are Kensington, Knightsbridge, shops, bars and restaurants.
TripAdvisor vote: 4/5
Based on 1666 guest reviews
Vote HotelsClick: 3.9/5
View 44 Reviews
The Phoenix has 125 bright and airy rooms, with modern private bathroom with hairdryer, free wifi, set for preparation of tea and coffee, satellite TV and telephone.
The Hotel Phoenix offers a relaxing bar. The Hotel Phoenix offers a laundry service.
The Hotel Phoenix offers the use of a TV in the rooms. Accommodation has direct dial telephone in all rooms. The Hotel Phoenix rooms offers the use of an hairdryer. The rooms of the hotel accommodation offers a fast internet connection. The rooms of the hotel accommodation offers a WI-FI wireless internet connection.
Nicola
Cheadle, United Kingdom
04/10/2015
Very Good: 4.4/5 More Details
Hotel is set in a quiet little square, lovely location, safe, cafes, bars and shops nearby and 2 tube stations within a couple of minutes walk. and only a couple of minutes walk to kensington gardens.
the hotel itself is a little gem. communal areas all recently refurbished and better than more 3 star hotels. rooms a bit more basic than luxury but still have everything you need, clean, comfy bed, wardrobe, desk, a free hairdryer that actually has some power and nice clean and relatively new bathrooms.
continental breakfast has lots of choice and more than enough to set you up for the day.
wpuld definately return here!
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Susan
Leicester, United Kingdom
02/19/2015
Excellent: 4.6/5 More Details
This hotel is in a great location with 2 tube stops near by. the hotel itself was extremelyclean with well kept decor. the room and facilities were excellent for the price. my room was very quiet at night.
Malcolm
Rotherham, United Kingdom
11/29/2011
Excellent: 4.7/5 More Details
Stayed at this hotel 10+times. location for food/tube/parks a+.staff very good, breakfast good. not a 4* hotel.so if you want 4* pay a lot more cash.
Deb
Lincoln, United Kingdom
09/21/2011
Very Good: 4/5 More Details
The phoenix hotel is a very clean, comfortable hotel in a good location for central london. it is within easy reach of 2 tube statiions and within a short stroll to kensington gardens. the service was very good and we had no complaints with anything. the continental breakfast is sufficient although the breakfast room is slightly cramped,the bedroom was a good size and the bathroom clean and well equiped. would deffintaely re visit the phoenix
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Stuart
Newton Stewart, United Kingdom
02/05/2011
Excellent: 4.7/5 More Details
Another good visit. after one night in small twin (?102) we were happy to be moved to our usual twin room - 402 - top floor, at end of (narrow)corridor & quiet. it was great to be back !!
breakfast still a bit squashed. at weekends, get down to breakfast and then have showers afterwards, unless you want to wait for a table !!
staff (in reception & dining room) were as pleasant as always.
good value in very convenient location - especially with hotel click (not my usual supplier but could be from now on!).
opposite whiteley's shopping centre (almost adjacent) is a tesco metro - great for late night snacks & picking up a meal deal (sandwich, crisps & drink) for picnic lunch.
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Bernice
Robina, Gold Coast, Australia
10/04/2010
Very Good: 4.1/5 More Details
I spent a very comfortable 5 nights in this hotel in september. the room was small but adequate. the bed was firm and comfortable and the bathroom satisfactory. the tea making facility was much appreciated. everything was clean except for the carpet which needed cleaning.
continental breakfast was very satisfactory with adequate choice.
the hotel staff were helpful and the girls in the dining room were cheerful and efficient.
the location was excellent - close to bayswater and queensway tube stations, hyde park and shopping and dining precincts.
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Brenda
Rainham, United Kingdom
05/27/2009
Very Good: 3.6/5 More Details
We were told on arrival that someone had cancelled our room and that there was only one room left.as i had read some reviews i asked where the room was and was told it was in the basement so my heart sank.the room was tiny and absolutely reeked of cigarettes.we slept with window open but still our things smelled musty in the morning.we were moved as promised to a room on the top floor which was lovely, but as this was our last night we felt that the break was spoiled slightly.the rooms are spotless and the breakfast plentiful and varied.i asked my husband if we would use this hotel again but he said no.
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Kevin
Maesteg, United Kingdom
03/18/2009
Very Good: 4.4/5 More Details
A very good hotel in a great location very near to the tube with heapfull staff also clean with a good breakfast the only downside is the rooms wherevery small also the bar prices are cheap will book again
Malcolm
Rotherham, United Kingdom
01/14/2009
Very Good: 4.5/5 More Details
The hotel was very clean. all the staffs were friendly. the room size was ok for london and was value for money.the continental breakfast was good with plenty of choice.would use again.
Rosalind
New Haven, United States
10/18/2008
Very Good: 4.5/5 More Details
This is my favorite, relatively inexpensive, hotel in london. location is perfect for getting around london - 2 minutes to bayswater tube station. 5 minutes walk to hyde park and portobello market. the hotel is well-managed: smiling and helpful reception staff, comfortable, small bar; the bedrooms are small but clean and pleasantly decorated; the bathroom was a real squeeze - miniscule! the chambermaids didn't always replenish bathroom and coffee supplies, but reception responded quickly when informed. the continental breakfast buffet is ample and the waitstaff cheerful and quick. the one elevator is rather overtaxed and one can wait a while for it. free wi-fi throughout. i'd stay here any time.
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